We are here to help, whether you need Carrier Notifications, Local Service Provider Info, Wireless Service Provider Info or access to our Escalation List.

Choose from the following topics to learn more.
> View carrier notifications regarding network changes and updates.
> Read about the mergers and acquisitions process.
> Learn how to become a Windstream Local Service Provider.
> Submit a local service request via Windstream Express.
> Escalate an issue or request assistance on billing, network, account management and repair issues.
> View interstate and international tariff filings.
> Review list of approved ILEC Interconnection Agreements for Texas.
> Submit a request to implement an interconnection agreement.
> Submit a Bona Fide Request to Negotiate an Interconnection Agreement.
> DSL Informational Price List

Need more information. E-mail us today.

Features include:

• Carrier Notifications— Know when network updates are happening so there is never a disruption to your business
• Local Service Provider Info— Local Service Provides are invited to do business with us
• Windstream Express— A tool that enables Resale Competitive Local Exchange Carrier (CLEC) Vendors to submit Local Service Requests (LSR)
• Escalation List— Locate the correct contact if you are having problems
• Email: wci.wholesale.services@windstream.com

  
  
  

Advanced telecommunications services to other communications carriers, available on a contractual or individual-case basis.

Features include:

• Special Access and Private Line Services
• DS3, OCN, Ethernet Transport Services, MPLS, VPN
• Network builds
• E-mail: windstream.wholesale.business@windstream.com
• Contact Request Form — Touch base with an account manager for wholesale service questions

  

Point of contact for telecommunications companies for services to be ordered via an Access Service Request (ASR).

Contact information:

• Phone: 1-800-864-7188
• Fax: (704) 841-3231
• e-mail: wci.icsc.charlotte@windstream.com